Below you will find a list of some of our most frequently asked questions. If you don’t find your answer here please feel free to contact us and we will do our best to answer any questions you may have.
Click questions to reveal the corresponding answers.
A. Our services are completely free! We cover all costs for installation, maintenance, and remote monitoring of our Smart Coolers. Our revenue comes solely from the products sold through our machines, ensuring a hassle-free experience for you without any upfront or ongoing fees.
A. Our Smart Coolers are equipped with the latest technology, delivering a 99% accuracy rate in inventory tracking and transaction processing. Advanced sensors and real-time monitoring ensure precise stock levels and seamless operation, minimizing errors and enhancing user satisfaction. In the rare case of an issue, our team responds promptly to maintain optimal performance.
A. Our Smart Coolers are monitored 24/7 through advanced remote systems that detect issues like malfunctions or low inventory in real time. If a problem arises, our team is notified immediately and responds to repair calls within 24 hours, with most issues resolved on-site by our skilled technicians. We also proactively restock machines to ensure they’re always ready for use.
A. Yes! We work closely with our clients to customize product selections based on your preferences and the needs of your location. Contact our team to discuss tailoring the inventory to suit your customers or community, ensuring a personalized experience.